Michelle Stone, Accredited Online Business Manager, optimizing small business operations with custom systems & automation.

Welcome to
M.Stone Virtual Assistance

Transforming Chaos into Order

It all begins with inspiration, a hurdle to conquer, or a vision to chase.
We are here to turn your vision into reality.

eet Michelle Stone, an expert in HR, systems strategy, and empowering mompreneurs through streamlined workflows.

Hey there! I see you. You've put in the hard work, built your business, and now you're ready to scale it up to new heights. Whether you're managing a startup, a small business, or a growing enterprise, navigating operations can be daunting.

With over a decade in corporate HR and operations management, I've been where you are. I understand the challenges of scaling a business while keeping operations streamlined and efficient. That's where I come in. I'm here to guide you through the process of streamlining your operations, automating workflows, and preparing your business for sustainable growth.

Let's ditch the overwhelm and focus on what truly matters – driving your business forward with clarity and efficiency.

FAQS

  • An Operations Manager is responsible for optimizing and overseeing the daily activities of a business. This includes:

    • Developing and managing Standard Operating Procedures (SOPs)

    • Conducting workflow audits to identify and eliminate inefficiencies

    • Implementing process improvements to enhance productivity

    • Integrating and managing software tools to streamline operations

    • Overseeing team management and collaboration

    • Ensuring clear communication channels within the organization

    • Managing project timelines and resources

  • I start by conducting a comprehensive assessment of your current operations to pinpoint inefficiencies and bottlenecks. Then, I work with you to:

    • Develop customized SOPs tailored to your business needs

    • Implement process improvements to boost efficiency and productivity

    • Integrate and manage the right tools and software to streamline workflows

    • Enhance team collaboration and communication

    • Establish clear, actionable workflows that save time and reduce stress

    Our flexible solutions include project-based packages for SOP development, workflow audits, and full-scale operations management, all aimed at helping your business run smoothly and efficiently.

  • I have extensive experience across a variety of industries, including corporate HR, healthcare, and small business management. My skills in operations optimization, process improvement, and team management are versatile and adaptable to many different business types. Whether you're a startup, a growing business, or an established company, I can help streamline your operations. If you’re unsure whether my services fit your industry, feel free to reach out for a personalized consultation.

What Our Clients Say About Us

  • "Michelle is brilliant and gifted at managing and developing new processes. She has the ability to verbalize and articulate her thoughts into actions.”

  • "Michelle has always been a dependable resource for me who never missed a chance to surprise me with her creativity. Michelle has been a huge asset everywhere she goes!”

  • Michelle's professionalism and SOP-writing skills have transformed how I operate. Thanks to her support, my team communication has improved, productivity has soared, and the overall business performance is stronger than ever. “

  • “Michelle's expertise in automation has transformed my business. With her keen attention to detail and proactive approach, she streamlined our processes, allowing me to focus on core tasks and achieve significant growth. Highly recommend!”

  • "Michelle's expertise in systems and automations was a game-changer for my business. Her quick problem-solving skills helped me optimize my processes, transforming complex issues into actionable steps.”

  • "Michelle was very patient and took the time to explain things while training me. She is the type of person to figure out a solution ASAP if a problem arises! Great communicator and go-getter for sure!”

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